How to Troubleshoot Display Issues in Family Tree Maker for Windows?

Family Tree Makers Support

Family Tree Maker is one of the most preferred software products among genealogy enthusiasts. It assists in the development, organization, and viewing of family trees. As with any software, display problems may occur in FTM when used on Windows. In some cases, the software displays misplaced text and images out of focus or blank sections of the tree view. With the following solutions, it can be easily resolved:

Easy Steps for Display Issue in FTM for Windows

  • Check System Requirements and Updates: Display can fail if the computer in use does not meet at least the minimum requirements or if an outdated version of FTM is being used. Ensure that you have downloaded the latest update for the Windows operating system and install the latest version of FTM, usually including updated compatibility patches to a fresh Windows version.
  • Change the Display Scaling: Now and then, Windows DPI settings conflict with FTM display. So, you click the Settings > Display > Scale and Layout and set a scale at 100%. Then right-click on the FTM icon and go through Properties > Compatibility to tick on Override high DPI scaling behavior. This corrects texts and images misaligned and becomes blurred.
  • Update Graphics Drivers: In case the graphics drivers are either obsolete or incompatible, then Family Tree Maker will fail to load graphics as it is expected. To update the graphics drivers, you have to Open the Device Manager. Expand the section on the Display adapters. and Right click on your graphics card, and then click the Update driver. Update and then reboot the system so that changes could take place in the system.
  • Clear Cache and Reset Settings: Sometimes FTM will slow down in its display due to a number of temporary files and some cached settings. Clear out the cache of Family Tree Maker by closing it and opening up the folder at C:\Users\[Your Name]\AppData\Local\Family Tree Maker. Remove everything from this folder. Restart FTM and see if it solves the problem on its own.
  • Reinstalling FTM can solve problems displayed: Try uninstalling by going to Control Panel > Programs and Features and download the latest version from the site.

In The End

These troubleshooting steps can help you resolve most display issues with Family Tree Maker for Windows, so that you have a smoother and more visually accurate experience. You will be able to prevent future issues by keeping the software updated and adjusting settings so that you can focus on building your family tree easily.

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