How To Fix Security Error or Blank Page in Web Search in FTM 2019

Family Tree Makers Support

In this blog post, we will tell you how to resolve security error or blank page in web search in FTM 2019. These errors can be annoying and may delay your genealogy research progress. Let’s check the causes, troubleshooting tips, and possible solutions to overcome these problems.

Causes of Security Error or Blank Page in Web Search

Here, we give some causes for why security error or blank page error occur. Please check.

  1. Lost internet connection
  2. Browser compatibility issues
  3. Outdated software
  4. Firewall or antivirus settings blocking access
  5. Server-side issues

These are the causes why blank page and security error show.

Troubleshooting Tips

Here, we give some tips on how to resolve this issue.

Check Internet Connection: Check your internet connection is working or not.

Clear Browser Cache: Clearing cache and cookies can resolve browser compatibility issues.

Update Software: When we use outdated software then there are chances to get issues. So, make sure to update your software if you have an old version.

Adjust Firewall/Antivirus Settings: Disable firewall or antivirus and check now the issues has resolved or not.

Contact Customer Support: If after doing all of these things still you are facing the same issue then contact the customer support.

Switch Browsers: Open your family tree maker software to a new browser.

Reinstall FTM: If all tips are not working, reinstall FTM 2019. You will get rid of the issue.


In this article, you have learned about how to fix Security Error or Blank Page in Web Search in FTM 2019 using simple steps.

If you need any help or getting instant support, just dial Family Tree Maker Customer Support Number. Our technician will give you the best solution in just a single call.

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