In the world of genealogy research, the genealogy software tools play a crucial role in uncovering our family history. Ancestry and family tree maker program is one of the popular genealogy programs. In this article, we will tell you about Ancestry Login Issue in FTM 2017 and FTM 2019 for Windows.
So, if you are facing login issues then you can resolve this issue by reading this article.
Understanding Ancestry Login Issue
First, let’s understand about the reasons for what users face login issues.
1. The problem usually arises due to outdated software versions or incorrect login credentials.
2. Compatibility issues with the latest Ancestry API can also lead to login failures.
Steps To Resolve Ancestry Login Issue With Family Tree Maker
Here, we give a step-by-step guide to resolve ancestry login issue. Please check them and to get instant support call the Family Tree Makers Support customer support number.
Update Your Software
To resolve login issues, ensure that you have the latest version of FTM 2017 or FTM 2019 installed on your Windows system. You can check your update in the help center or from family tree maker update center. Get FTM 2019, the latest version of family tree maker software. Apart from this, you can also get FTM 2019 update 24.2.2 for free.
Verify Your Login Credentials
Incorrect login credentials also create issue in ancestry login with family tree maker. So, double-check your Ancestry account username and password to ensure they are correct. Sometimes, simple typos or forgotten passwords can be the main cause of login failures.
Check Ancestry API Compatibility
Ancestry API compatibility is also generating ancestry login issue. Confirm that your FTM software is compatible with the current Ancestry API. If there are any discrepancies, contact Ancestry support number to resolve these compatibility issues.
Clear Cache and Cookies
Sometimes system cache and cookies create login issues with family tree maker. So, if you are facing ancestry login issue with family tree maker 2017 and 2019 then once clear your cache and cookies and try once more time.
Restart Your Computer
A simple restart of your Windows computer can sometimes help in resolving technical glitches that might be preventing a successful login to your Ancestry account via FTM.
Conclusion
In this article, we discuss about ancestry login issue in FTM 2017 and FTM 2019 for Windows. To get an instant support, just dial our toll-free number or use our free live chat support.
Our tech support team always ready to help you and give you the best solution regarding your issues.
Family Tree Maker 24.2.2.1560 won’t properly communicate with Ancestry. FTM prompts me to log-in to Ancestry, which I do, and it takes me to a blank web page saying “Ancestry user is authenticated.” FTM still doesn’t show me as logged in to Ancestry and continues to ask me to log-in. As a result, I cannot sync my FTM data with Ancestry.
Same here since September 2024 and today is October 7 2024
Tracking on this. I have the same issue. Did you ever get a resolution??
This can be bypassed by disabling two-stage verification in Ancestry, although I recently had to enable two-stage verification in Ancestry to allow me to continue with DNA matching services…
I have the same issue. Did anyone ever get it resolved?
I am having the same issue today. This is the first time I’ve tried to log in a few months (busy at work!) so was hoping to get some genealogy research done this weekend. I will clear my cache and cookies in case that helps.
Also watching , with same issue – Todays date = October 13 2024
Still not fixed as of October 15, 2024 –
I disabled two-factor authentication as suggested and am now syncing on October 15, 2024!
This is the problem I’m having, and I just purchased the deluxe update version. This is very unacceptable, MacKiev.
October 18th 2024 – same problem trying to log in to Ancestry.
Disabled the two step verification as some users suggested, and straight in.
Not good that we have to disable verification, or that nobody at MacKiev has bothered to offer a solution..
Thanks for the assist, everyone. I had the same problem after switching to a new PC and Windows 11. Disabled the two-step verification and it worked!
October 27th 2024 – I use Family Tree Maker every day and never log out. Earlier this week the same problem began. There is a real problem here and needs to be addressed. We spend a lot of $$$ and not to be able to sync trees is disappointing to say the least.
I have the latest version. Compressed my tree. Backed up my tree.
Same issue, disabled the 2 step verification and it now works.
Oct 30th – Just tried to log in and the wheel of doom kept spinning after it went to the Authentication page. Disabled 2 step verification and restarted FTM, it logged straight into Ancestry and started syncing without a hitch. What the???