Nothing is as maddening as forgetting a password, especially if it’s for an account where you store precious family history and genealogy research. Luckily, resetting your forgotten password is easy. Follow these simple steps and regain your access to the account.
Resetting Your Ancestry Password through the Website
1. Go to the official website and then click Sign In
Start on ancestry.com and click the “Sign In” button.
2. Choose “Don’t Know Your Password?”
Scroll to the password field, and right next to it is a grey link that reads “Don’t know your password?” Click on the link to start the process of resetting your password.
3. Type in Your Email Address
Enter the email address associated with your Ancestry account and click “Continue.”
4. Check Your Email for the Reset Code
Ancestry will send an email with a reset code. Open the email, copy the code, and paste it back into the field where Ancestry asked for the reset code on their reset page.
5. Create a New Password
Select a strong new password of at least 8 characters with at least one number and one letter or special character, and avoid using common ones.
6. Confirm New Password
Re-type the new password to confirm it, then click “Continue.” Congratulations. You have now reset your password and can access your account.
What to Do If Your Reset Code Doesn’t Come?
You can face a problem where you won’t receive any e-mail with your reset code. If the reset email doesn’t arrive, follow these steps:
- Click on the resend button to receive the rest code again
- Look for another Email address, in case you have used a different email for Ancestry.
- If still not resolved, contact Ancestry Support For more assistance.
Resetting Your Password through the Ancestry App
You can also reset your password directly from your Ancestry app:
- Launch the app, then select Sign In.
- Tap Forgot Password.
- Follow the same steps mentioned above to reset your password through the app.
Conclusion
Resetting a forgotten Ancestry password is easy, so you can quickly get back to researching again. Additional support: Contact Ancestry’s customer service to get help. Take control of your family’s story—log in and start digging today!
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Richard Davies
I am unable to change my password. it will not send the e mail send it to my e mail address ‘