Charting Companion FAQs

Charting Companion Frequently Asked Questions (FAQs)

If you’ve just bought Charting Companion, have recently upgraded or installed a brand latest Version of Family Tree Maker, or require assistance in fixing issues related to Charting Companion, you’ve come to the right spot! Here, we give some important Charting Companion FAQs so that you can easily get your all answers.

Where can I purchase a charting companion?

Users can purchase charting companions from the Family Tree Maker gift collection given on familytreemaker.com/.

Is there a demo or free trial of the charting companion?

Yes, you can use a demo or free trial of a charting companion for Windows or Mac. The demo version is only used for 15 days. After this, you need to purchase the license.

How can I submit feedback or feature requests for a charting companion?

If you would like to share your experience regarding charting companion then you can submit your feedback using the feedback submission form.

Where can I go for more information about how to use a charting companion?

If you want to know more about the charting companion then you can go through FAQs, User guides, and help section.

What are the new features of Charting Companion 8?

Here we give a list of new features of charting companion 8.

1. Pastel colors
2. Slick interface
3. Sae work in progress
4. Full setup option
5. Accelerated graphics for large charts
6. 64-bit architecture
7. Apple M1 chip compatibility

What are the minimum system requirements for charting companion8?

For Mac operating system: The operating system should be macOS Sierra (10.12) and later, including macOS Ventura with 200 MB hard disk space and 1020 X 768 resolution.

For Windows operating system: The operating system should be Windows Vista or later with a 133 MB hard disk and 800 X 600 resolution.

What are the new features of Charting Companion 7?

1. DNA Matrix
2. DNA simulation
3. DNA matches
4. Round rectangle comers
5. Background images for charts

Will my license key for charting companion 6 work with charting companion 7?

No, the charting companion 6 license key does not work with charting companion 7.

What do I do if the charting companion won’t accept the registration information?

Please consult the purchase confirmation email for the serial number and registration key of the software. Enter the serial number in the Name field in Charting Companion, ensuring it follows the format “SOFTWARE MACKIEV 3030-xxxx” or “SMK3030-xxxxx” and is copied accurately. Input the Registration Key, then click OK to confirm.